If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Troubleshoots intermittent connection problemsĬreates a detailed report of my Outlook, Office, Windows, and mailbox configurationĬreate detailed Outlook diagnostic reportĬreates a detailed scan of my Outlook Calendar to identify and resolve issues Outlook keeps saying "trying to connect." or "Disconnect" This solution resolves Outlook password authentication issues This solution helps with issues when Outlook is unable to start Setting up Microsoft 365 email in Outlook If it's on, please go to Troubleshooting Outlook issues. Check to see if the new Outlook toggle is turned on or off. For password issues you must call or visit the Help Desk in person.Note: The Microsoft Support and Recovery Assistant is not applicable to new Outlook for Windows. To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. Office 365: Frequently Asked Questions (FAQ)įor additional Training please visit the Teaching & Learning Technologies Training site. Visit Microsoft Store to find out which versions of Microsoft 365 are available in your country/region. (one-time purchase) The version of Microsoft 365 is not available in your country/region. Microsoft Licensing: Microsoft 365 Education A1, A3, or A5 License Overview Originally starting from 249.99 now starting from 249.99. Office 365 has been installed on your Personal Computer. Step 4 - After the Installer has finished, open the Microsoft Word app and Sign In with your (fully qualified username, e.g. If you need additional help installing, click the " Need Help?" link at the bottom of the pop up window.Follow the instructions in the pop up (image may vary slightly from what is here in this article).The executable file will auto-save to your downloads folder (unless you have changed the location of downloaded files).Step 3 - This will begin the process of downloading a file to install the Microsoft 365 Office apps. Click on the " Install apps" button in the upper right, then choose " Microsoft 365 apps". Step 2 - You will see the Microsoft 365 Portal Page with " Welcome to Microsoft 365". If required, verify your identity with one of your multi-factor authentication (MFA) sign-in methods. Free Microsoft Office 365 for the Classroom Microsoft Education. On the USNH Enter Password page, enter your password and click Sign In.If a generic Microsoft Sign in screen asks for your " Email,phone, or Skype", enter your (fully qualified username, e.g.and click Next. If Pick an account shows your campus email address, choose " Use another account" instead. If prompted by Microsoft to Pick an account, be sure the account you choose has your (fully qualified username, e.g.Step 1 - In a web browser on the computer where you want to install Microsoft Office 365, go to and sign in if necessary. Task: To install Microsoft Office 365 on your Personal Computer.
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